Articles

Artificial intelligence has quickly become central to how insurers think about operational modernization. Across the industry, organizations are investing heavily

Fraud, waste, and abuse (FWA) continue to place significant pressure on long-term care programs—driving up costs, increasing claims leakage, and

Budget Season Changes the Conversation In my conversations with carrier leadership teams, budget season often changes how organizations evaluate closed-book

In an earlier article, I wrote about the hidden strategic cost of closed-book long term care: the expense, infrastructure, and

In-home and long-term care services promise dignity, independence, and compassion, but for LTC insurers, they also introduce complex operational and

In today’s LTC landscape, data is abundant, but meaningful insights are not. Carriers, administrators, and providers alike are sitting on

As the long term care (LTC) insurance market continues to evolve, LTC carriers must adopt innovative solutions to enhance their

As long term care continues to shift from traditional facilities to home and community-based settings, the way we manage and