Customer Service Representative, Contact Center

Job Summary This job provides customer service in a call center environment by primarily receiving and responding to telephone inquiries from policyholders, beneficiaries, providers, agents, or others for information concerning insurance policies by performing the following duties. Supervisory Responsibilities: This job has no supervisory responsibilities. Duties/Responsibilities:

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Account Coordinator, Electronic Visit Verifications (EVV)

Job Purpose The purpose of the Account Coordinator for Electronic Visit Verification (EVV) and Facility Verification is to provide seamless support to clients by managing the implementation, usage, and compliance of the EVV and Facility systems/platforms. This role ensures that clients maintain accurate data and optimize workflows. The Account Coordinator serves as a key point…

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